The Offices of LACERA

HR Pros Hotline:


HR Pros Email:

Office Address:

300 N. Lake Avenue
Pasadena, CA 91101

Mailing Address:

P.O. Box 7060
Pasadena, CA 91109


The HR Hotline has been your go-to resource for prioritized contact with LACERA - until now. At the HR Conference, you asked for an email address, and we were on it, developing another way to communicate with you. You can now send your HR-related questions to our Retirement Benefits Specialists at and get the same priority treatment you have on the HR Hotline. (12-23-11)

HR Pros Hotline

Call 800-659-2786 to get top priority from the knowledgeable Retirement Benefits Specialists in our Call Center.

Outreach Workshop Coordinator

Call 626-564-6000 ext. 3384 to schedule an Outreach Workshop at your location.

To Order Print Materials

HR Pros Print Order Form
It’s interactive and you can submit it online.

LACERA Member Resources

Call Center

Our friendly and knowledgeable Retirement Benefits Specialists in the Call Center are available to answer your retirement-related questions Monday through Friday, 7:00 a.m. to 5:30 p.m. Call 800-786-6464.

Member Service Center

One-on-one consultations with a Retirement Benefits Specialist are available at our Member Service Center from 7:00 a.m. to 5:00 p.m., Monday through Friday. We recommend that you make an appointment to receive priority service using the online Appointment System on, or call 800-786-6464.  Walk-ins are still welcome. Select Saturday appointments are now available..

(Photos to the right courtesy of the dedicated and attractive HR professionals of Los Angeles County.)